Pen Line Studios Terms And Conditions

Table Of Contents

1. Bookings
2. Booking Fees
3. Cancellations
4. Payments
5. Value Added Tax
6. Images
7. Models
8. Release Forms
9. Reorders
10. Value Of Prints included Within Package
11. Digital Files
12. Complaints
13. Attendance
14. Force Majeure or Act Of God
15. Governing Law

It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.


Pen Line Studios is a private photo studios that provides a specialized service. Pen Line Studios is not a walk-in photo studio, all appointments and photo sessions are by confirmed appointment only.

Booking Fees

The Booking fees secures the time and services of the photographer for the sitting and is non-refundable or transferable in the event of cancellation, it being the agreed loss suffered by the photographer due to cancellation. Sittings that are postponed to a later date will retain the fee as long as the photographer can reschedule for the new date and time.


The Client may cancel the contract at any time by giving written notice to Pen Line Studios, but in doing so shall forfeit any monies paid. All cancellations must be in writing.


Following payment of the booking fee, balance of any fees due are to be paid on, or before, the date of the sitting. No photographers will be delivered until all payments due have been paid in full. Payment for additional images and albums is to be made when they are ordered.

Value Added Tax

All prices are shown excluding Value Added Tax. Pen Line Studios is not VAT registered and therefore all goods are sold without VAT.


All images sizes are nominal. The Photographer(s) will provide a pleasing colour balance but cannot guarantee exact colour mating owing to anomalous reflectance caused by a combination of certain dyes and materials especially man-made fibers. It is sometimes impossible to digitally record the exact colour as seen by the human eye.


Pen Line Studios recognises that the age of 22 years is the age of an adult and has full legal capacity. Models under the age of 22 years will require their parent(s) or legal guardian to be present in any legal maters.

Client(s) or Company(ies) are responsible for the booking of model(s) and payment of model(s). Pen Line Studios photographers DO NOT take any responsibility for model bookings and payments.

Any legal dispute that the model(s) may have is the sole responsibility of the Client(s) or Company(ies) that hired the model(s) and Pen Line Studios Photographers are not liable in any way, know or unknown. 

Release Forms

Client(s) or Company(ies) are soley responsible for the gathering and signing of Model/Property release forms, all Model(s) and Property(ies) that are to be Photographed, release forms are to be delivered to the photographer 3 working days before the booking date. Failure to provide release forms will result in the Client(s) or Company(ies) losing their booking and they will forfeit their booking fee. See Book Fees

If the above is not applicable; The Client(s) or Company(ies) must provide a signed letter stating that the above is not applicable. All Letters are to be Signed in Original. Letters must be delivered to the photographer 3 working days before the booking date. Failure to provide letters will result in the Client(s) or Company(ies) losing their Bookings and they will forfeit their Booking Fees. See Booking Fees


All reorders shall be treated as an extension of this contract and no responsibility for error will be accepted unless orders are given in writing.

Value Of Prints included Within Package

The value of prints, or other items, included within the agreed price is only redeemable as a discount against those items at the prices listed by the Photographer(s) and ordered by the Client(s) within three months of the sitting date. At no time will this value be transferable for a cash alternative. Any monies over the value of discount are to be paid at the time of order.

Digital Files

All Digital Raw, JPEG, TIF, PNP, GIF and unknown files remain the property of Pen Line Studios. 


Any complaints should first be raised by the Client(s) to the Photographer in writing within 21 days form the date of receipt of images.


In the unlikely event of the assigned Photographer being unable to attend your sitting due to unforeseen circumstances, we reserve the right to appoint another photographer to attend your sitting on our behalf to undertake the photography to his/her best ability. 

Force Majeure or Act of God

The due performance of this contract is subject to alteration or cancellation by either party owing to any cause beyond their control.

Governing Law

This agreement shall be governed in accordance with the law of South Africa.